This document outlines our approach to handling personal information collected by Levrita Services Ltd (referred to as “we,” “us,” or “our”). We are dedicated to protecting the data shared by our website visitors and service users. This statement explains how we process information that can be used to identify an individual, either directly or indirectly (“Personal Data”), which is gathered through our website and platform.
Definitions
In this policy, the terms “User,” “Visitor,” “Client,” or “You” refer to any natural or legal person who visits our website or has an account with our company.
Data Security Commitment
We treat all information stored on our platform as confidential. Our security measures include:
- Storing all data securely
- Limiting access to authorized personnel only
- Implementing and maintaining appropriate technical, security, and organizational measures
These measures are designed to protect Personal Data against:
- Unauthorized or unlawful processing and use
- Accidental loss, destruction, or damage
- Theft or unauthorized disclosure
CONTROLLER
Levrita Services Ltd is the controller and responsible for your personal data in accordance with the applicable data protection laws.
Levrita Services Ltd is incorporated and established under the Laws of Gibraltar having its registered address at Sovereign Place, 117 Main Street, GX111AA Gibraltar. The website https://hillcrestconsult.com is owned by Levrita Services Ltd.
CONTACT DETAILS
Our full details are:
Full name of legal entity: Levrita Services Ltd.
Email address: [email protected]
Postal address: Sovereign Place, 117 Main Street, GX111AA Gibraltar
Telephone Number: +44 20 7660 1566
PERSONAL DATA COLLECTED
The Data Controller shall collect the following categories of Personal Data:
User-Provided Information
Voluntary Submissions
Users may choose to share certain information with our company, including but not limited to:
- Personal details
- Contact information
- Login credentials for our services or products
- Personal interests and preferences
- Other personal content
Importance of Data Provision
Please note:
- If a user fails to provide Personal Data that is legally or contractually required, we may be unable to deliver our services, either partially or fully.
- Similarly, if Personal Data is a prerequisite for using a service or concluding a contract, failure to provide this information may render the service unusable or prevent contract formation.
Third-Party Data Responsibility
When a user shares Personal Data belonging to third parties with us, they assume full and exclusive responsibility for:
- The origin of this data
- Its collection
- Any processing performed on it
- Its communication to us
- Its disclosure
Users must ensure they have the necessary rights and permissions before sharing third-party data.
Automatically Collected Information During Website Use
Technical Information
Our website’s underlying systems and software may, in their normal operation, gather certain data that is inherently transmitted when using internet communication protocols. While this information is not intentionally collected to identify specific users, it could potentially lead to user identification when processed or combined with data from third parties. This category includes:
- IP addresses
- Domain names of connecting users
- Uniform Resource Identifier (URI) addresses of requested resources
- Time of requests
- Methods used to submit server requests
- Size of files received
- Other similar technical details
Usage Statistics
We may also collect data about how users interact with our website, such as:
- Pages visited
- Actions taken on the site
- Features and services utilized by the user
This information helps us understand how our website is being used and allows us to improve the user experience.
It’s important to note that while we don’t actively seek to connect this automatically collected data with specific individuals, the nature of this information means that it could potentially be used for identification purposes.
Data Collection via Tracking Technologies
Monitoring User Interactions
Our platform employs various tracking technologies, including:
- Cookies
- Web beacons
- Unique identifiers
- Other comparable tools
These technologies allow us to gather information about your interactions with our Services, such as:
- Pages you visit
- Links you click
- Other actions you take while using our platform
Purpose of Data Storage
The collected information is stored to enhance your future visits. When you return to our website, this data can be retrieved to provide a more personalized experience.
Detailed Information Available
For a comprehensive understanding of how we use these tracking technologies, we encourage you to review our Cookie Policy. This document provides in-depth information about our data collection practices and is readily accessible on our website.
Data Handling Procedures
Our organization processes Personal Data using a combination of methods, including:
- Paper-based systems
- Information technology (IT) tools
- Digital platforms
These processes are designed and implemented with organizational strategies and logical approaches that strictly align with our stated purposes.
Access to Personal Information
In some instances, Personal Data may be accessed by:
- Internal parties:
- Human resources staff
- Sales team members
- System administrators
- Other relevant employees
- External entities:
- IT service providers
- General service contractors
- Mail and courier services
- Web hosting companies
These parties, when necessary, will be officially designated as Data Processors. They are granted access to User Personal Data only when required and are bound by contractual obligations to maintain strict confidentiality.
Data Processor Information
We maintain an up-to-date list of all Data Processors. If you wish to review this list, please send a request to our designated email address [email protected]
Legal Basis for Data Processing
Our organization handles Personal Data in accordance with specific legal criteria. The primary condition under which we process User information is:
User Consent
We collect and process Personal Data when the User has explicitly agreed to its use for one or more clearly defined purposes.
Transparency in Processing
We are committed to maintaining transparency in our data handling practices. Users are encouraged to reach out to us if they need clarification on the specific legal foundation for any particular instance of data processing.
Data Processing Locations
Our organization conducts Personal Data processing activities in various locations:
- Primary processing occurs at our operational headquarters.
- Additional processing may take place wherever relevant parties involved in data handling are situated.
Contact for Further Information
If you require more details about our data processing locations or practices, we encourage you to reach out to us. You can contact us through the following channels:
- Email: [email protected]
- Postal Address: Sovereign Place, 117 Main Street, GX111AA Gibraltar.
We are committed to transparency and are happy to provide additional information upon request.
Data Protection Measures
Commitment to Information Security
Our organization prioritizes the security and confidentiality of Personal Data through the implementation of robust processing protocols. We employ advanced methodologies and tools designed to safeguard user information throughout all stages of data handling.
Compliance with Legal Standards
To ensure our data processing activities meet or exceed regulatory requirements, we have established a comprehensive framework of technical and organizational measures. These measures are not only designed to protect data but also to demonstrate our compliance with applicable data protection laws.
Data Retention Policy
Standard Retention Period
We retain Personal Data for the duration necessary to fulfill the purposes outlined in our agreement with the User. Generally, this period extends to 5 years after the termination of our relationship with the User. However, we may adjust this timeframe to comply with applicable statutory limitation periods.
Retention Based on Legitimate Interests
When Personal Data processing is driven by our legitimate interests, we will retain the data for as long as those interests remain valid.
Consent-Based Retention
For data processed based on User consent, we will maintain the information until the User withdraws their consent.
Extended Retention Circumstances
We may extend the retention period in the following situations:
- To comply with legal obligations
- In response to orders from public authorities
Data Deletion and Rights Expiration
At the conclusion of the applicable retention period, all Personal Data will be permanently deleted. Please note that after deletion, Users will no longer be able to exercise their rights of data access, rectification, erasure, or portability.
User Data Protection Rights
As a user, you are entitled to certain rights regarding your personal information under applicable data protection legislation. These rights may vary depending on specific circumstances and the legal framework in your jurisdiction.
Key User Entitlements
Data protection laws grant you several important rights concerning your personal data. These rights are designed to give you greater control over your information and how it’s used.
Circumstantial Nature of Rights
It’s important to note that the applicability of these rights may depend on various factors, including the nature of the data processing, the purpose for which your data is being used, and the specific regulations in force in your area.
Understanding Your Rights
We encourage you to familiarize yourself with these rights to ensure you can effectively manage your personal information. If you have any questions about your data protection rights or how they apply in your specific situation, please don’t hesitate to contact us for clarification.
Your Data Protection Entitlements
Access to Your Information
You have the right to request a copy of the personal data we hold about you. This allows you to review the information we have and verify that our processing is lawful.
Data Correction
If you believe the personal data we have is incomplete or inaccurate, you can request corrections. We may need to verify the accuracy of any new information you provide.
Data Deletion
Under certain circumstances, you can ask us to erase your personal data. This might apply if:
- There’s no valid reason for continued processing
- You’ve successfully objected to processing
- We’ve processed your data unlawfully
- We’re required to delete your data to comply with local laws
However, we may not always be able to fulfill erasure requests due to specific legal obligations. We’ll inform you of such reasons if applicable.
Objection to Processing
You can object to the processing of your personal data when:
- We’re relying on legitimate interests (ours or a third party’s) for processing
- Your particular situation makes you feel this impacts your fundamental rights and freedoms
- We’re processing your data for direct marketing purposes
In some instances, we may demonstrate compelling legitimate grounds for processing that override your rights and freedoms.
Additional Data Protection Rights
Limiting Data Processing
You have the right to request that we temporarily halt the processing of your personal information. This may be applicable in the following situations:
- You’re questioning the accuracy of the data and want us to verify it
- Our use of the data is unlawful, but you prefer restriction over erasure
- We no longer need the data, but you require it for legal purposes
- You’ve objected to our data use, and we’re assessing whether our legitimate grounds override your rights
Data Portability
You can request that we transfer your personal data either directly to you or to a third party of your choice. We will provide this information in a structured, commonly used, and machine-readable format. However, this right is limited to:
- Information that was initially processed based on your consent
- Data used in the performance of a contract with you
- Data that is processed through automated means
It’s important to note that this right doesn’t apply to all personal data we hold about you, but only to information meeting the above criteria.
Revoking Your Consent
Right to Withdraw
You have the option to retract your consent at any time if we’re processing your personal data based on your permission. It’s important to note that this won’t impact the legality of any processing conducted before your consent withdrawal.
Potential Impact
Be aware that withdrawing consent might affect our ability to provide certain products or services. We’ll inform you of any such consequences when you choose to revoke your consent.
Exercising Your Rights
How to Submit a Request If you wish to exercise any of the rights outlined above, please contact us via email at [email protected]
Detailed Explanation Required In your email, provide a comprehensive explanation of your request. This helps us understand and address your concerns more effectively.
Identity Verification
To protect your privacy and ensure the security of your data, we may need to request specific information to confirm your identity. This step prevents personal data from being disclosed to unauthorized individuals.
Additional Information
We might contact you for further details about your request. This allows us to process your request more quickly and accurately.
Continuous Improvement
We are committed to keeping our Privacy Policy current and relevant. As such, we reserve the right to make changes to this policy at any time, as we deem necessary.
Notification Process When we update our Privacy Policy, we will:
- Post a notice on our website to inform all users
- Make the revised policy readily accessible on our platform
We encourage you to periodically review our Privacy Policy to stay informed about how we protect and manage your personal information.
Significant Changes
In cases where we make substantial modifications to the policy, or when required by applicable laws, we may seek your explicit consent for the changes.
User Responsibility
While we strive to keep you informed, it’s ultimately your responsibility to stay updated with our policy changes. Regular checks of our Privacy Policy page will help ensure you’re aware of the latest terms governing your data protection.
INFORMATION, COMPLAINTS AND CONTACT
If you have any further questions regarding the data the Company collects, or how we use it, then please feel free to contact us by email at: [email protected]